At Dharneesh Grow Bags, operated by Dharneesh and Co, we aim to deliver our products safely and on time. Please read our Shipping Policy carefully to understand how orders are processed and shipped.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will be notified once your order has been dispatched.
2. Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
3. Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout.
- Charges may vary based on location, order size, and weight.
- Shipping fees are non-refundable, except in cases of damaged or incorrect items.
4. Estimated Delivery Time
- Estimated delivery time is 3–7 business days depending on the destination.
- Remote or rural areas may require additional delivery time.
- Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
5. Courier Partners
- We use reliable third-party courier and logistics partners for order delivery.
- Tracking details will be shared once the order is shipped.
6. Delivery Delays
Dharneesh and Co is not responsible for delays caused by:
- Natural calamities
- Transport strikes
- Incorrect delivery address provided by the customer
- Courier partner issues
7. Damaged or Missing Packages
If your package arrives damaged or with missing items:
- Inform us within 48 hours of delivery
- Share clear unboxing photos or videos for verification
Failure to report within the given time may result in rejection of claims.
8. Incorrect Address
- Customers are responsible for providing accurate shipping details.
- We are not liable for non-delivery due to incorrect or incomplete address information.
9. Delivery Attempts
- Courier partners may attempt delivery multiple times.
- If delivery fails due to customer unavailability, additional charges (if any) will be borne by the customer.
10. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be reflected on this page.
11. Contact Us
For any shipping-related questions, please contact:
Dharneesh and Co
📍 C.S Nagar 1st Street, Krishnapuram Colony, Madurai – 625017, Tamil Nadu
📞 +91 82484 94932 | +91 83000 19324
📧 growbag.mdu@gmail.com